The buyers guide to choosing your EPOS system

With so many ePOS options on the market how can the average small retailer find the one that is right for their business? Learn more about the questions you should be asking your provider and what features are specific to your industry.

9 min read

With a million and one options on the market, how can business owners know which EPOS system is right for them and their business? It's important that when searching for the best POS software for small businesses that retailers understand the features that are necessities, those which are additional perks and those that are just unnecessary.

What is a POS system?

Put simply a Point of sale system is a software that can be installed on several devices, including, but not limited to mobile devices such as tablets. This software will act as your till, enabling you to zoom customers through checkout, process transactions and manage inventory all on one device. EPOS software in most cases will be cloud-based allowing easy integration and a secure platform to store your data.

EPOS software refers to the platform itself however as mentioned this can be integrated with traditional hardware and payment tools allowing you to create a full POS system for your business.

Why is EPOS Software important ?

EPOS software is becoming increasingly popular throughout all industries and for good reason. This downloadable application will enable business owners to transform how they sell with increased capabilities and more scope across their reports. EPOS software gives more flexibility with the majority of providers hosting across smartphones, tablets and traditional terminals, meaning you can find a solution that fits your business whether running a brick and mortar store or selling on the move.

It's important to invest time in choosing your EPOS provider as their software will be responsible for processing sales and monitoring the progress of your business. When weighing up options, retailers need to be asking the right questions and be thoroughly informed before making their final decision. EPOS software tends to be multi-device and multi-location so it's crucial to choose a system that can expand with your business.

Important points to consider

  • What is your business type?
  • What are your business needs?
  • Initial set up costs
  • How much inventory do you have?
  • Budgetary constraints
  • Level of mobility
  • Integration options

What needs to be considered on an industry level

Although EPOS software may seem like an all in one solution, different systems can be tailored to specific business types.

POS for retail

Put bluntly, if you own a shop you should have a point of sale and more importantly one that can effectively manage the day to day running of your business. Although traditional push-button tills are still popular, businesses are missing crucial opportunities to simplify their selling and offer their customers the highest quality service. With an EPOS solution retailers can avail of speedy inventory management, painless reporting and custom loyalty schemes.

AirPOS: EPOS for retail

POS for Bars, Pubs and clubs

The hospitality industries can be incredibly stressful for small business owners. During busy times there can be a great deal to manage and track, therefore it is important that these businesses have the right point of sale to support their undertakings.

When searching for an EPOS system for a bar or club, you will want to check whether it is possible to split tickets and importantly keep open tickets, allowing customers to make orders on a tab/account. A less obvious but highly useful functionality with an ePOS system is the access to detailed reports. A business owner in this industry will want to be able to predict busy times, not only for staffing but this is a much more efficient way to manage inventory, removing any chance of low stock and therefore the possibility to lose sales.

AirPOS: EPOS for bars, pubs and clubs

POS for mobile businesses and events

The development of EPOS systems has been revolutionary for those businesses operating on the go or remotely. Never has it been so easy to take your business with you with cloud-based software compatible with tablet devices and smartphones. The majority of EPOS providers will enable mobility however the degree to which can differ massively. Is your business fundamentally mobile or do you only visit trade shows/exhibitions once a year? Do you wish to process transactions on transport or trade at major events?

Business owners will need to question the level of mobility that is fundamental for their business to operate effectively. A comprehensive POS provider will allow you to manage your inventory and process transactions offline. As well as this you will need to have access to mobile card readers and other devices such as receipt printers depending on your business type. Ensure your chosen provider can support all these functions.


AirPOS:EPOS for mobile businesses

POS for vape shops

Vape shops may seem like a niche industry however with 7.1% of the UK identifying as “vapers”; a 12.5% increase from the year before, this habit is fast becoming more than a passing trend. It is important that you take the time to research your potential point of sale provider as this industry is still considered controversial by some larger businesses. When choosing a Point of Sale provider for a vape shop, business owners must ensure they are choosing a business who not only can facilitate their needs but also can offer integration options. Some are surprised to discover that some major businesses will have certain restrictions for vape providers limiting options for their business set up.

AirPOS: EPOS for Vape shops

Common pitfalls when choosing EPOS Software

Although becoming increasingly popular, the integration of EPOS software into a business can seem complicated.

The most common error made by business owners is taking on too much too fast. Rather than taking time to do the research and define their needs, it’s easy for retailers to enter into contracts that although, are comprehensive, are far too much for their business with unnecessary features and capabilities.

Questions you must ask EPOS Providers

  • What level of support do you offer?
  • How is my customer data stored?
  • Is your EPOS software multi-location and multi-device?
  • What are your integration options?
  • Are there any ongoing fees which I can be aware of?
  • What features do you offer that will specifically help my business?

Why choose AirPOS?


As mentioned there are a million and one options for small retailers when choosing their EPOS systems. With the growing number of features and add ons it can be difficult to know which provider will best serve their needs.

AirPOS prides itself on its transparency, offering a no-contract POS solution with no hidden fees. AirPOS EPOS software incorporates a highly comprehensive POS with features such as loyalty and customer accounts which are specifically tailored to meet the needs of our retailers.

AirPOS offers experienced, dedicated customer support completely free of charge and who are ready to take customers through our process on free demos. If interested in AirPOS, book your free demo today to learn more.

Frequently Asked Questions

Why use POS software?

Any physical business that takes payments can benefit from POS software.

Increase sales efficiency

POS software can speed up your checkout process, you can find products quicker, or simply scan them in when integrated with the right hardware. You can also take payments quicker with integrations such as contactless payments.Reducing the time at the till enhances your customer experience making it much more likely that they'll come back in the future.

Prevent human error

Reduce the errors of manually adding up sales. These errors may be small but they can add up over time and your business could be losing out on potential revenue. A POS system might cost you a little each month but will help ensure your sales figures are accurate which is important for tax, compliance and overall, growing your business.

Reduce theft

Unfortunately some business losses are due to theft from their own employees. A POS system can add a layer of accountability to track and evaluate transactions. The ability to assign employee logins and permissions to restrict access to certain areas of your backend will ensure sales, discounts and refunds can be tracked to a specific employee.

Analyse & Grow your business

Do you know what your best-selling product is? What time of day is best for sales? Who your best salesperson is? Reporting and analysis tools are built right into POS software, so you can make more educated business decisions to help you grow.

What are the benefits of EPOS Software?


Using a cloud-based EPOS software gives you the flexibility and mobility to take payments on the go, if you have a mobile business, or attend events, it's a great tool for enabling sales.

24/7 access

Access your POS software anywhere, anytime even when you aren’t physically in store. Simply log in to your account and you can see real-time sales figures, run reports, and even add new products or customers.

Simple, and intuitive

With POS Software you can decide on the layout and structure of your products, making it quick and easy to find products and make sales. It takes only a matter of minutes to get someone trained and ready to use your system.

Sell Offline

AirPOS works online and offline so you never miss a sale even if you lose internet connection. Your data will automatically sync back to the cloud the next time you connect to wifi.


AirPOS pricing is clear and simple, with no hidden costs. You pay a low monthly fee of £29.95 instead per device, with no contracts or minimum commitments.

Increased Security

Your data is safely stored in the cloud so you won’t be affected by theft or accidents to physical hardware. All data servers have 24/7 security and several layers of encryption.

Business Integrations

Cloud-based software makes it a lot easier to integrate and connect with other software applications, our most popular integrations are with PayPal, Xero accounting and iZettle.